What is the Benefits Call Center?

The Benefits Call Center serves individuals and families who are receiving assistance from the following programs:

• Adoption Assistance
• CalWORKs Child Only
• CalFresh (Food Stamps)
• Foster Care
• General Assistance
• Medi-Cal

The Benefits Call Center's automated phone system offers a menu of choices to respond to callers' questions about the benefits they are receiving. Eligibility workers are also available Monday - Friday during normal business hours to provide assistance if the automated phone system does not meet the caller's needs. The phone system offers a bilingual option so callers can select their preferred language.

Automated Services Guide

Use this link to download the new Benefits Call Center Automated Services Guide in both English and En Espanol, in PDF format.